π Return & Refund Policy
PIKK.SHOP β Return & Refund Policy
We are committed to ensuring complete customer satisfaction.
- Return Window:Β Return requests must be made withinΒ 7 daysΒ of receiving the product.
- Return Conditions:The product must be unused and in its original packaging.Personal care itemsΒ such as Body Spray, Face Wash, and Perfume cannot be returned for hygiene reasons β unless the product is damaged or incorrect.The Mop and Luggage Scale can be returned if they are defective or if the wrong product was delivered.
- Refund:Β Once the return is verified, the refund will be processed within 5-7 business days.
- How to Return:Β Contact us via WhatsApp or Email with your order number and a photo of the product.