🔄 Return & Refund Policy
PIKK.SHOP – Return & Refund Policy
We are committed to ensuring complete customer satisfaction.
- Return Window: Return requests must be made within 7 days of receiving the product.
- Return Conditions:The product must be unused and in its original packaging.Personal care items such as Body Spray, Face Wash, and Perfume cannot be returned for hygiene reasons — unless the product is damaged or incorrect.The Mop and Luggage Scale can be returned if they are defective or if the wrong product was delivered.
- Refund: Once the return is verified, the refund will be processed within 5-7 business days.
- How to Return: Contact us via WhatsApp or Email with your order number and a photo of the product.